Terms & Conditions

Last updated: 12 June 2026 — Please read carefully before booking.

1. Parts Ordering Policy

When you submit a booking for an on-the-spot repair (screen or battery replacement), Cybrix Electronics will purchase the specific part required for your device in advance of your appointment. This ensures the part is available and ready when you arrive.

By confirming a booking you acknowledge that a part will be ordered specifically for your device model and that you are committed to attending your appointment.

2. Cancellation & Rescheduling

We understand that circumstances change. Our cancellation policy is as follows:

  • More than 24 hours notice: Full cancellation or reschedule at no charge. Please contact us as soon as possible.
  • Less than 24 hours notice (or no-show): A partial restocking fee may apply to cover the cost of the ordered part where applicable. We will contact you to discuss options.
  • To cancel or reschedule, please contact us at info@cybrixelectronics.com.au or call +61406300014.

3. Device Model Accuracy

You are responsible for providing the correct and complete device model during booking. Cybrix Electronics sources parts based on the model you specify. If the model provided is incorrect and an incompatible part is ordered, additional charges or delays may result. If you are unsure of your exact model, please contact us before booking.

4. Service Warranty

All repair work carried out by Cybrix Electronics is covered by a 90-day warranty against defects in parts and workmanship. This warranty does not cover damage caused by subsequent physical impact, liquid ingress, or unauthorised repairs after our service.

5. Data & Privacy

Your personal information (name, email, phone number) is collected solely for the purpose of managing your booking and communicating appointment details. We do not share your data with third parties for marketing purposes. For full details, refer to our Privacy Policy or contact us directly.

6. Limitation of Liability

Cybrix Electronics takes all reasonable precautions when handling your device. We are not liable for pre-existing faults or damage discovered during repair, loss of data (please back up your device before dropping off), or delays caused by part availability beyond our control.

7. Contact Us

If you have any questions about these terms, please contact us at info@cybrixelectronics.com.au or call us on +61406300014.

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